Terms & Conditions

Welcome to madebyindira! By accessing and using our website “madebyindira”, you agree to comply with the following Terms of Use. Please read them carefully before using our site.

1. General Information

·       madebyindira ("we," "us," "our") provides handmade jewellery for purchase via our online store.

·       By using our website, you confirm that you are at least 18 years old or have parental consent to make a purchase.

·       We reserve the right to update or modify these Terms at any time. Your continued use of the site means you accept any changes.

2. Product Information & Pricing

·       We strive to provide accurate product descriptions and images. However, as our jewellery is handmade, slight variations in design, colour, or texture may occur.

·       Prices are subject to change without prior notice. We are not responsible for pricing errors due to technical glitches.

• Discounts and promotional offers may have specific terms and expiration dates.

3. Orders & Payments

·       All orders are subject to acceptance and availability.

·       We reserve the right to cancel or refuse any order at our discretion (e.g., due to incorrect pricing, suspected fraud, or stock unavailability).

·       Payments must be made using the accepted methods listed on our checkout page.

4. Shipping & Delivery

·       Orders are processed within 2-5 business days before shipping.

·       Estimated delivery times depend on location and shipping method. Delays due to unforeseen circumstances (e.g., weather, customs) are not our responsibility.

·       Customers are responsible for providing accurate shipping details. We are not liable for packages lost due to incorrect addresses.

·       For more details, refer to our Shipping Policy.

5. Returns & Exchanges

·       Due to the handmade nature of our products, we only accept exchanges for damaged or defective items within 48 hours of delivery.

·       Custom and personalized jewellery, earrings (for hygiene reasons), and sale items are non-refundable.

·       Customers must provide proof of damage with photos before a replacement or store credit is issued.

For more details, refer to our Return & Exchange Policy.

6. Intellectual Property

·       All content on this website (including images, designs, text, and branding) is the property of madebyindira and is protected by copyright laws.

·       You may not copy, reproduce, or distribute any content without prior written permission.

7. User Conduct

By using our site, you agree not to:

·       Use the website for fraudulent or illegal activities.

·       Post offensive, misleading, or harmful content.

·       Attempt to hack, disrupt, or interfere with our services.

·       Violation of these rules may result in restricted access or legal action.

8. Limitation of Liability

·       We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

·       Our liability is limited to the total amount paid for your order.

9. Privacy & Data Protection

Your privacy is important to us. By using our site, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Governing Law & Dispute Resolution

·       These Terms are governed by the laws of India.

·       Any disputes will be subject to the jurisdiction of courts in Mumbai, Maharashtra

11. Contact Information

For any questions regarding these Terms, please contact us at:
📧 madebyindira@gmail.com
📞 +91 9653347773